OCEAN LANDINGS LEVEL OF SERVICE SURVEY
Please tell us about your experience at Ocean Landings:
1. How did you book your current stay at Ocean Landings?
Ocean Landings Owner Interval International Interval International, but owner at Ocean Landings Nightly Rental Guest
2. Is this your first stay at Ocean Landings? YES NO
3. What is the likelihood of your intent to return to the resort? Very Likely Might Return Not Likely
Please comment on your choice:
FOR QUESTIONS 4,5, and 6 BELOW, PLEASE USE A SCALE OF 1-10 (1=EXTREMELY DISSATISFIED, 10=EXTREMELY SATISFIED)
4. How would you rate your overall experience at Ocean Landings?
5. How would your rate the overall service at Ocean Landings?
6. How would you rate your overall accommodations?
7. What on-site amenities could we add to the facility to improve your stay? (check all that apply)
Enhanced exercise facility Business Center (computers)
Vending and arcade equipment Spa (massage, nail services)
Marketplace (common grocery items, food court)
Other
8. What in-room amenities would you like to see to improve your stay?
Flat screen TV Posture-Pedic mattress
In-room Wi-Fi/ internet Pool towels to accommodate maximum occupancy of unit
Information channel Starter kit of supplies (shampoo, conditioner, body wash, lotion, etc)
9. Comments about the recreational experience:
More onsite activities need to be available I feel the activities available meet my expectations
I do not participate in the activities offered Would be interested in the option to purchase local attraction tickets onsite
10. We welcome any additional comments that would help improve your overall satisfaction with Ocean Landings.